If you run a restaurant, hotel, or food business in Kenya, your customers are already ordering via WhatsApp. The question is: are you handling those orders efficiently?

The Problem with Manual WhatsApp Orders

Every restaurant owner knows this pain:

• Customers send "menu?" at 5 AM and you're still sleeping
• Multiple orders come in at lunch time and you can't keep up
• You type the same menu 20 times a day
• Payment disputes because you can't track who paid
• Orders get mixed up because everything is in chat messages

The SmartBiz Solution for Restaurants

Digital Menu on WhatsApp

Your entire menu is available 24/7 on WhatsApp. Customers can browse categories like:

• Main Dishes
• Snacks
• Beverages
• Accompaniments

Each item shows the name, price, description, and photo. No more typing your menu out!

Automatic Order Taking

The bot guides customers through ordering:

1. Customer selects items and quantities
2. Bot calculates the total
3. Customer chooses pickup or delivery
4. Bot sends M-Pesa payment details
5. Payment is confirmed automatically
6. You receive the order on your dashboard

Stock Management

Run out of chapati? Mark it as out of stock from your phone. The bot will tell customers it's unavailable — no more disappointing messages after they've already ordered.

Delivery Management

Set up delivery zones, minimum order amounts, and delivery charges. SmartBiz handles all the logistics communication with the customer.

Real Results for Kenyan Restaurants

• 50% reduction in time spent on order management
• Zero missed orders — the bot works while you cook
• Faster payments — M-Pesa integration means no more chasing payments
• Better customer experience — Quick responses, accurate orders

Setting Up Your Restaurant on SmartBiz

1. Create your account and select "Food" as your business category
2. Add your menu items with photos and prices
3. Organize into categories (Main Dishes, Beverages, etc.)
4. Set your delivery options and charges
5. Connect M-Pesa and start receiving orders

Pro Tips for Restaurant Owners

• Update your menu daily — mark sold-out items immediately
• Use high-quality food photos — they increase orders by up to 30%
• Set business hours in SmartBiz so the bot knows when you're open
• Respond to special requests quickly through the dashboard
• Share your WhatsApp order link on Google Maps and social media

Ready to transform your restaurant's ordering system? Start your free trial on SmartBiz today.