Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By accessing or using SmartBiz, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.
2. Use License
Permission is granted to temporarily use SmartBiz for personal or commercial business purposes. This license does not include modifying or copying our materials, using them for commercial redistribution, or attempting to reverse engineer our software.
3. User Accounts
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
4. Business Conduct
Businesses using our platform must operate legally and ethically. You agree not to use our service for any illegal products or services, fraudulent activities, or any purpose that violates applicable laws or regulations.
5. Payment Terms
Payments processed through SmartBiz are subject to our payment processing terms. Businesses are responsible for accurate pricing and timely fulfillment of orders. Refunds and disputes should be handled according to your business policies.
6. Limitation of Liability
SmartBiz shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service, including but not limited to loss of profits, data, or business opportunities.
7. Termination
We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the service will immediately cease.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the service. Continued use of the service after changes constitutes acceptance of the new terms.
9. Contact Information
For any questions regarding these Terms of Service, please contact us at support@smartbiz.co.ke